Privacy
Privacy
Log stores the email on a shop account, the panic logs that shop uploads, and the saved reads made from those logs.
What is collected
The account stores the email address and a password hash. Log does not store the password itself.
An upload stores the file you send and the saved read: the part suggestion, the confidence, the matched rule, and the fields the reader pulled from the text.
Serial numbers
The diagnosis does not add a serial number or another device identifier of its own. If the file you upload already contains one, that file stays in the shop's storage until you delete the read or the account.
Who can see it
A saved read is visible only to the shop that uploaded it. Another shop gets the same missing-read response as a stranger.
How long it stays
Reads stay until that shop deletes them or deletes the account. Log does not keep a second copy of the raw log, and it does not add a separate retention clock.
Deletion and contact
The account page can delete the shop, its saved reads, and the stored files. You can also write to hello@logboard.info.